Government Customer Experience &
Engagement Seminar
Virtual Conference

Virtual Conference,
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Debbie Brannan
Area County Manager of Innovation, Cabarrus County, NC
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Peter Breil
Director of Citizen Service & Response, City of Richmond, VA
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Kevin Gray
Chief Information Officer, City of Burbank, CA
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Lashanda Hodge
Managing Director, Customer Experience and Contact Center, GSA
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Kim Iczkowski
Customer Experience Specialist, FPAC Business Center's Customer Experience Division (CXD), U.S. Department of Agriculture (USDA)
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Jonathan Xavier Ozovek
Chief Operating Officer, Virginia Information Technology Agency
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Craig Abod
President, Carahsoft Technology Corp.
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Jenny Schiavone
Chief Marketing Officer, City and County of Denver, CO
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Jonathan Benett
Technical Director, Digital Government Solutions, Adobe Systems Federal
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Sid Burgess
Senior Solutions Consultant, Granicus
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Ben Cathers
Government Principal Solutions Consultant, Hootsuite
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Kevin Cochrane
SVP, Product Marketing, Acquia
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Jeff DeLong
Principal Solutions Architect, ForgeRock
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Michael Jackson
AVP, Global Head of Industries, Worldwide Public Sector | Healthcare | Life Sciences, DocuSign
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Jack Le Grand
Federal Enterprise Practice Manager, New Relic
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Cornell Lewis
Web Project Manager, Science Systems and Applications, Inc.
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Heidi Lorenzen
Senior Vice President, Marketing, Accela
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Luke Norris
SVP Government Relations & Growth, OpenCities
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Chris Radich
Chris Radich, RVP, Public Sector Digital Strategy, Salesforce
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Ryan Schaller
Senior CIAM Specialist, Okta
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Jarrod Scott
Tableau
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Steve Witt
Director, Public Sector, Nintex
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Juliana Slye
Emcee
Chief Executive Officer, Government Business Results