Update on Adobe Certified Professional: Adobe Captivate
Over the past few weeks, Adobe has been closely monitoring and evaluating the situation around COVID-19 to ensure they are taking the necessary measures to protect the health and wellbeing of Adobe Certified Professional: Adobe Captivate attendees.
In an abundance of caution for their customers, partners, and employees, Adobe has made the difficult but important decision to cancel the following programs:
- April 14, 2020 - Washington, D.C.
- April 17, 2020 - San Francisco, CA
- April 20, 2020 - Seattle, WA
- May 11, 2020 - Houston, TX
- May 13, 2020 - Salt Lake City, UT
- May 15, 2020 - Denver, CO
- June 8, 2020 - Vancouver, BC
- June 10, 2020 - Toronto, ON
- September 16, 2020 - Phoenix, AZ
- October 6, 2020 - Atlanta, GA
- October 8, 2020 - Orlando, FL
- October 26, 2020 - Las Vegas, NV
- October 29, 2020 - Chicago, IL
- November 2, 2020 - New York, NY
Those who were previously registered for one of the above programs are able to choose between three refund options, listed below. Please let us know which refund you would like to receive by filling out this form.
Option 1: Claim a full refund.
Option 2: Choose to take the Online Certification (also priced at $499) from the comfort of your home or office. The Online ACP Certification program consists of the same online video-based curriculum with an added flexibility of taking the certification exam on a date of your choosing. Please note that the Online Certification does not include the one-day on-site workshop which is included in the Live Certification where the instructor provides the recap of the online curriculum followed by a mandatory assessment at the end of the very same day.
If you opt for the Online Certification, you can continue to access your video curriculum for the next few months. We will give you a URL in May which you can use to schedule your certification exam on your preferred day.
Due to recent COVID-19 quarantine restrictions the proctors for the Online Assessment cannot access their facilities to proctor the assessment, which is a requirement for the Online Certification. Proctors will be able to return to their facility in some capacity by May 1st, which is why we have postponed the date until then.
Option 3: Choose to attend the Live Certification during Las Vegas roadshow, co-located with the Adobe Learning Summit. Details surrounding the upcoming roadshow can be found on our website.
FAQs
Q. Are the Adobe Certified Professional: Adobe Captivate and Adobe Captivate Specialist programs the same?
A. Considering the popularity of the Adobe Captivate Specialist Program, Adobe has upgraded the Specialist program to Adobe Certified Professional (ACP) Status. While the preparation curriculum for Specialist and ACP will remain the same, the assessment is different for both programs. Adobe will honor all of the past Captivate Specialists but from mid-February onwards, Adobe will only be offering the ACP: Adobe Captivate program. Adobe is offering Captivate Specialists from previous years a chance to upgrade to Adobe Certified Professional status by taking the ACP Certification exam at no cost. Please contact acpcaptivate@adobe.com if you are an Adobe Captivate Specialist and would like to take the ACP exam at no cost.
A. Considering the popularity of the Adobe Captivate Specialist Program, Adobe has upgraded the Specialist program to Adobe Certified Professional (ACP) Status. While the preparation curriculum for Specialist and ACP will remain the same, the assessment is different for both programs. Adobe will honor all of the past Captivate Specialists but from mid-February onwards, Adobe will only be offering the ACP: Adobe Captivate program. Adobe is offering Captivate Specialists from previous years a chance to upgrade to Adobe Certified Professional status by taking the ACP Certification exam at no cost. Please contact acpcaptivate@adobe.com if you are an Adobe Captivate Specialist and would like to take the ACP exam at no cost.
Q. What will happen to my hotel reservation?
A. Hotel reservations made through the Adobe eLearning Conference reservation system will remain. It is your responsibility to cancel and confirm the status of any deposits paid with the hotel directly.
A. Hotel reservations made through the Adobe eLearning Conference reservation system will remain. It is your responsibility to cancel and confirm the status of any deposits paid with the hotel directly.
Additionally, if you booked a hotel reservation outside of the Adobe eLearning Conference reservation system or added additional room nights, it is your responsibility to cancel and confirm the refund status on any deposits paid.
Q. What will happen to my flight reservation?
A. If you booked a flight, it is your responsibility to cancel and confirm the refund status of your ticket. Adobe, nor the event organizer Carahsoft, are not responsible for your flight. Many airlines are being flexible during this time and we encourage you to explore options with your airline.
A. If you booked a flight, it is your responsibility to cancel and confirm the refund status of your ticket. Adobe, nor the event organizer Carahsoft, are not responsible for your flight. Many airlines are being flexible during this time and we encourage you to explore options with your airline.
Q. Who do I contact for more information?
A. Please contact acpcaptivate@carahsoft.com for any other questions. It is our goal to reply to all messages within 2-3 business days. Thank you for your understanding and patience as we anticipate an influx of questions during this time.
A. Please contact acpcaptivate@carahsoft.com for any other questions. It is our goal to reply to all messages within 2-3 business days. Thank you for your understanding and patience as we anticipate an influx of questions during this time.