Learn more about our partners and their cutting-edge technology solutions below!
Webinars & Broadcasts
How HHS Agencies Are Reclaiming Time for Care
- Offering convenient, self-service options through online forms and portal integrations
- Reaching constituents through mobile-first, multi-channel engagement
- Reducing errors and time with automated document generation for high-stakes forms and documents
- Improving coordination across internal and external players, with real-time document collaboration
- Enabling enhanced reporting, compliance and audit tracking
- Integrating with your existing systems to create a fully connected and efficient digital environment
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Cloud, AI & the Patient Experience: Twilio’s Approach to Scalable Health IT
In this interview, Bruce Marler, Senior Director of Revenue and Social Impact at Twilio, discusses how AI and automation are easing clinician workload and improving patient care. He shares examples like real-time translation and automated note generation, emphasizing the importance of cloud-based, context-aware solutions in modern healthcare environments. Watch today!
Videos & Visual Content
Smarter Scheduling. Better Outcomes.
AI-Powered Scheduling Platform:
- Self-Scheduling 24/7 – Let patients book visits anytime, anywhere online.
- Automated Admin – Route appointments, manage group & recurring bookings, send reminders, and enable one-click rescheduling—no team effort needed.
- Integrated Experience – Collect patient info with forms; accept payments upfront, and connect to Zoom or Teams for virtual visits.
- Native to Salesforce – Built on the Salesforce Platform with no integrations required.
- HIPAA-Compliant – Fully secure and compliant to keep patient health data protected.
Product & Technical Documents
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Simplifying Data + AI So State and Local Governments Can Deliver Better Public Services to Their Communities
Building a smarter and more innovative state and local government starts with unlocking the power of data and machine learning. Driven by the increasing demands of citizens who require access to better services faster, state and local governments are being called upon to tackle challenges from population healthcare to crime prevention.
Providing Hospital and Health System Clinicians With Immediate Access to a Behavioral Health Network
OpenBeds is a cloud-based solution that replaces inefficient and less effective manual search, communication, and reporting functions, facilitates rapid transfers/referrals, and fosters collaboration and coordination among medical and mental health providers and substance use programs. The OpenBeds solution accomplishes this by providing real-time treatment facility availability, evidence-based therapy offerings, two-way digital provider communication, data aggregation and analytics, and clinical decision support.
HIPAA’s New Vulnerability Management Guidelines: What You Need to Know
In the past few years, healthcare organizations have been feeling increased pain in keeping their environments safe from security breaches. In a recent statement, the HHS reported that “large breaches” increased by 102% from 2018-2023, with the number of individuals affected by these breaches increasing by 1002% during the same time period. Chainguard Images simplify continuous compliance for companies operating under HIPAA. Reach out today and see how Chainguard Images can help your organization get ahead of the new HIPAA Security Rule requirements.
Centers for Medicare and Medicaid Services Leverage Agile IT to Deliver Enhanced Citizen Services
CMS is leveraging a broad range of New Relic solutions to proactively manage website performance, including New Relic APM, Synthetics, Insights, Servers and Plugins. The combination of these powerful solutions:
- Provides code-level visibility across all production applications
- Enables proactive testing of applications from around the world, at any frequency
- Helps the CMS team better understand how software performance is impacting operations
- Monitors server health to track capacity, memory or CPU consumption
- Simplifies visibility into the entire application stack
As a result, CMS receives deep software analytics for every part of their environment, allowing them to organize, query, and visualize data to answer key questions about application performance and customer experience. In addition, the solution can scan hundreds of thousands of events in milliseconds to provide quantifiable information to detect, triage, and diagnose potential performance issues. These capabilities enable CMS to view and analyze massive amounts of data to gain actionable insights in real time.
Innovating Healthcare: The Benefits of Integrating EHR and CRM
EHR companies are experts in their field, but unlike a technology partner with the same deep knowledge of the healthcare space and other industries, they do not have a rich and proven legacy of CRM integration, data use, automation, and AI. Healthcare organizations looking to truly revolutionize the way they do business would be wise to forgo these new CRM offerings, and instead join forces with a trusted, proven CRM technology partner. Healthcare organizations who choose to go with a CRM technology partner will be the ones ahead of the game with a tremendous competitive advantage in the market.
Washington D.C.’s Department of Health Care Finance Case Study
The Department of Health Care Finance’s goals reflect a larger trend sweeping health and human services (HHS) agencies. The 2010 Patient Protection and Affordable Care Act changed longstanding approaches to determining eligibility for benefits, placing new emphasis on the use of technology to qualify consumers for assistance. To encourage greater integration of state eligibility systems, the federal government also allocated funding to states investing in eligibility and enrollment systems. In response, states began to strengthen the connections between their health and human services programs and increase data interoperability and systems integration, also referred to as integrated eligibility.
Data Collaboration for Health & Human Services
More than 40% of Americans rely on programs provided by HHS organizations, according to the Office of Inspector General. These programs provide critical services to diverse populations. But the recipient data they generate is siloed across a broad range of settings such as hospitals, clinics, child care facilities, shelters, nursing homes, and individuals’ own residences. It’s now possible to offer seamless, democratized, and self-serve access to that data, and more, for efficient and holistic service delivery.
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Five Unhealthy Mistakes to Avoid When Archiving Patient Records
We'll explore the five most consequential mistakes healthcare organizations make when archiving legacy data. You'll find out how to turn your approach from a reactive cost center to a strategic advantage; one that reduces expenses and operational complexity.