• Registration
  • Welcome & Introduction

    Tommie Fern, Senior Vice President, State & Local Government, Salesforce

  • Modernizing Government Service Delivery

    Paul Tatum, Executive Vice President, Solution Engineering-Public Sector, Salesforce

  • Fireside Chat with Mohammed Al Rawi, Chief Information Officer, Los Angeles Public Defender
  • Transforming The Customer Experience with a Digital Front Door

    Trevor McLaren, Salesforce Director, Solution Engineering, State & Local Government, Salesforce Elizabeth Reyes, Deputy Executive Director, New York City Retirement System Euniesha Davis, Director, Community Relations, Prince George's County, Maryland

  • Using Outreach, Marketing & Engagement

    Using Outreach, Marketing & Engagement to Drive Program Efficacy Anna Miele, Salesforce Lead Solution Engineering, Marketing Cloud, Salesforce Gina Lux, Senior Principal Success Manager, Salesforce Adam Mullins, Strategic Initiatives Manager, Miami-Dade County Communications & Customer Experience

  • Networking Lunch
  • Accelerating Innovation with Salesforce Industry Solutions

    Michael Yeganeh, Vice President, Solution Engineering, Salesforce Linda Trujillo, Superintendent, New Mexico Regulation & Licensing Department William Thompson, Deputy Executive Director, State of Florida Prepaid College Board Dan Hereth, Secretary, Wisconsin Department of Safety and Professional Services'

  • Networking Break
  • Delivering Value to Government Analytics

    Dave Kopniske, Senior Director, Solution Engineering, Tableau Corajean Medina, Data and Analytics Manager, Indiana Department of Child Services Lewis Powell, Deputy Budget Director, Data Analytics Division, City of Chicago Noe Flores, Chicago Police Department Alyssa Rentuza, Office of Information & Analytics (OIA), Tennessee Department of Health Kate Durst, Office of Information & Analytics (OIA), Tennessee Department of Health

  • The New IT Imperative: Success and Agility Now

    David Egts, CTO, Public Sector, MuleSoft Michael Torres, Director, Solution Engineering, MuleSoft Derrick Cash, Deputy Chief Technology Officer, Indiana Family and Social Services Administration Jefferson McMillan-Wilhoit, CEO at Flourish & Thrive Labs and former CIO/CDO at Lake County Health Department Dennis Wimer, Director, Indiana Department of Veteran Affairs

  • Closing Remarks
  • Carahsoft Reception at SPIN Chicago

    Register here: https://carahevents.carahsoft.com/Event/Details/369220-cs1?auth=ed204aecc4b2451f8c392c2ff3b60fd6

  • Networking Breakfast
  • Keynote: Accelerate Program Success with the Customer 360 Keynote

    Casey Coleman, Senior Vice President, Global Government Digital Transformation, Salesforce

  • Fireside Chat with Nick Lucius, Chief Technology Officer, City of Chicago, Office of the Mayor
  • Modernizing The Customer Experience for Government

    Christine Quinn, Director, Digital Strategy, Salesforce William Thompson, Deputy Executive Director, State of Florida Prepaid College Board Audrey Mathis, Director, City of Chicago 311 Molly Lennon, Administrator, Research & Project Management, Nevada Department of Motor Vehicles Jeanelle Keith, Organizational Channel Manager, Nevada Department of Motor Vehicles

  • Networking Break
  • Deep Dive with Salesforce Public Sector Solutions

    Karen Rewalt, Senior Product Manager, Salesforce Public Sector Solutions

  • Chat GPT for Government

    Alissa Ahn, Solution Engineer, Salesforce Andy Schmiechen, Solution Engineer, Salesforce

  • Accelerating Program Success with the Customer 360 Panel

    Nadia Hansen, Public Sector Industry Executive, Salesforce Wilford Pinkney, Jr, Director, St. Louis Office of Violence Prevention Brett Schandelson, Director, Montana Office of the Public Defender Joshua Robbins, Chief Information officer, Wisconsin Economic Development Corp Stephen Davis, Vice President of Strategic Partnerships & Initiatives, St Louis Development Corporation

  • Closing Remarks