Senior Business Value Manager, Adobe
Richard Calentine is a Sr. Business Value Manager at Adobe Systems Federal team, supporting Federal, Civilian, State & Local, and Canadian customers by helping answer the "value" question. He works with customers to understand the current state metrics to calculate the potential future state incremental financial benefit by identifying areas for improvement and performing a functional analysis. Working with Customer Success Managers for post-sales communication and with customers for best practices in the implementation of Adobe solutions and value achieved. giving the information back to the pre-sales team. Richard has been at Adobe for seven years, supporting Public Sector for the last four years. Richard has spent the last 15 years in digital marketing, with 7 of those years as a customer of Adobe, in various positions, from digital analytics, site optimization, process improvement, and customer experience.