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Cross-Agency Communications: A Practical PACE Approach
Virtual Event
Cross-Agency Communications: A Practical PACE Approach
location
Online
date
November 12, 2026 1:00pm - 2:00pm EST1 hour
cpe CPE Credit Eligible
Register Now

When mutual aid arrives, can every responding agency communicate? Even when agencies have reliable communications systems and backup paths in place, gaps can emerge when organizations need to coordinate across different radios, networks and contingency plans.

Join Mutualink on Thursday, November 12, from 1:00–2:00 PM ET for a practical discussion on using PACE (Primary, Alternate, Contingency and Emergency) planning to strengthen cross-agency communications and interoperability. Hear lessons from the 2026 Super Typhoon Sinlaku response in the Northern Mariana Islands and learn how local, territorial and federal partners restored coordination after radio, cellular and power failures.

During the webinar, you’ll learn how to:

  • Identify cross-agency and mutual-aid communications gaps
  • Map PACE communications paths across response partners
  • Connect existing radio, voice, video and data systems
  • Assess and test communications readiness before the next incident
Who Should Attend:
This webinar is ideal for Emergency Management Directors, 911/ECC Directors, PSAP Managers, Statewide Interoperability Coordinators (SWICs), Communications Unit Leaders (COMLs), Radio Systems Managers, EOC and COOP Leaders and other professionals responsible for communications continuity, emergency response and cross-agency coordination.
CPE Credit
We are pleased to offer 1 continuing professional education (CPE) credit to attendees. For more information on the CPE credit we are offering, our CPE sponsor (NASBA) and the submission process, please visit the 'CPE Credit' tab above. 

Max CPE Credit Available: 1 credit hour (1 CPE credit is based on 50 minutes)

Field of Study: Information Technology

Who Should Attend: This webinar is ideal for Emergency Management Directors, 911/ECC Directors, PSAP Managers, Statewide Interoperability Coordinators (SWICs), Communications Unit Leaders (COMLs), Radio Systems Managers, EOC and COOP Leaders and other professionals responsible for communications continuity, emergency response and cross-agency coordination.

Attendance Requirements: In order to be awarded the full credit hour(s), you must be present, register your attendance by signing in with your full name and actively participate in the engagement-tracking polling questions (minimum 3 questions per 50 minutes) throughout the entirety of the webinar.

Program Level: Basic

Prerequisites: None

Advanced Preparation: None

Delivery Method: Group Internet Based

Event Cost: No fee

Refunds and Cancellations: There is no fee or cancellation policy associated with this event. For more information regarding refund, concern and/or program cancellation policies, please contact us at Mutualink@carahsoft.com

Carahsoft is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education of the National Registry of CPE Sponsors. State boards of accountancy have final authority in the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website www.nasbaregistry.org.

Jeff Kelly Photo
Jeff Kelly
Director of K12 Solutions
Mutualink
Jeff Kelly is Director of K12 Solutions at Mutualink and brings decades of experience in law enforcement, emergency preparedness, radio communications and interoperability. At Mutualink, he works with public safety and emergency management leaders to strengthen communications readiness, including helping agencies identify gaps across their Primary, Alternate, Contingency and Emergency communications paths.
Antonino "Nino" Ardizzone Photo
Antonino "Nino" Ardizzone
VP of Technology
Mutualink
Antonino "Nino" Ardizzone leads technology at Mutualink, with a focus on enabling secure, reliable interoperability across the communications systems agencies already use. Drawing on more than a decade of experience in enterprise technology, software engineering and systems integration, he brings a technical and operational perspective to how agencies can maintain coordination across radio, voice, video and data systems when normal communications are disrupted.
 

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