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Scaling AI Across the Enterprise 
AI Forward Series: From Pilot Programs to Real Government Operations   

This virtual panel featured Genesys Public Sector CTO, Steve Boberski, where he discussed: 

• Automating deployment so AI scales without scaling headcount
• Integrating with existing workflows instead of building standalone tools
• Securing executive sponsorship and workforce buy-in to manage organizational change
• Defining ownership, success metrics and ROI before the pilot ends