In this webinar, Carahsoft and Deepgram explored how AI-powered voice agents can help government agencies modernize contact centers while maintaining strict security and compliance. Experts shared practical strategies and real-world insights to support successful deployment.

Attendees learned:

• How AI voice agents operate in high-volume environments
• Ways to integrate with existing contact center and telephony systems
• Strategies to maintain compliance and protect sensitive data
• Key use cases and pilot opportunities to accelerate adoption