The College of Family Physicians of Canada (CFPC) shared how digital platforms and AI agents are transforming certification, accreditation, and member services. Attendees learned how CFPC is streamlining operations, reducing administrative burden, and strengthening Canada's healthcare workforce.
Highlights included:
- How CFPC is using digital platforms and AI to reduce administrative burden.
- Strategies for balancing automation with a "human-at-the-helm" approach.
- Key considerations for governance, privacy, and measuring success.
