A Holistic Approach to Public Health and Human Services Program Management
Virtual Event
A Holistic Approach to Public Health and Human Services Program Management
location
Online
date
January 11, 2023 1:00pm - 2:00pm CST1 hour
Attendees watched a deep dive into the Salesforce platform and learned more about: 
  • Digital citizen engagement and marketing
  • User friendly application intake and eligibility determination
  • All backend workflows and processes, internal team collaboration, applicant communication and tracking
  • Partner/ Asset ecosystem collaboration and workflow
  • Holistic reporting and a 360-degree view of each citizen and their interactions with the department and its services
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