Salesforce and Accenture partnered up for this Dreamforce session on behavioral health. Attendees learned about Michigan Crisis Access Line during this roundtable session with Jon Villasudra, State Assistant Administrator, BHDDA, MDHHS, and Krista Hausermann, Strategic Initiative Specialist, LMSW, CAADC.

This roundtable session covered the following discussion topics: 

• MiCAL Integration with 911 and 211
• Bed availability 
• Services repository & Referral services
• Activation of face to face crisis services
• BHDDA CRM role in state behavioral health regulatory processes