The Coronavirus Response and Relief Supplemental Appropriations Act of 2021 provided $25B for the Emergency Rental Assistance Program (ERAP) to assist households that are unable to pay rent and utilities due to the COVID-19 pandemic. The urgent needs of citizens, coupled with a mandated timeline for leveraging this funding, requires state and local governments to rapidly deliver solutions for the eligibility and administration of these funds.

Salesforce provides a single enterprise platform that enables your organization to rapidly configure an ERAP solution specifically tailored to your crisis response efforts.

Download the recording of this webinar to learn how the North Carolina Office of Recovery and Resiliency rapidly established an Emergency Rental Assistance application intake and processing solution using Salesforce technology to support rental and utility payments and prevent evictions for those with a demonstrated need.

Salesforce supports emergency rental and utility assistance eligibility and grants management solutions through:

• Portal
• Workflow
• Application intake
• Contact center capabilities