Are you attending Salesforce Connections 2019?
Join us on Day 2 before the Connections Party for a complimentary government reception.
Secure your spot and have the opportunity to network with peers in your industry over hors d'oeuvres and an open bar. The Marriott Marquis is conveniently located across the street from McCormick Place West.
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Build Your Agenda:
Delivering Amazing Social Customer Service
| Monday, June 17 6:30-6:50pm | | McCormick Place Lake Ontario Theater |
Today's customers demand to be served on their channel of choice - and the technology you need to scale modern social customer service has arrived. You'll learn about the latest technological innovations in social customer service and how to create a customer-obsessed experience.
You'll also hear from BART, a transit operator in San Francisco's Bay Area on their leading social customer service program. Gain new perspectives on where this space is headed and what tomorrow's world of social customer service holds.
Featured Speakers:
Eddie Cliff Director, Product Management - Service Cloud Salesforce | Alicia Trost Communications Dept Manager BART |
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*The refreshments served at this event are valued at ~$5 per hors d'oeuvre, ~$8 per drink. By accepting this invitation, you are certifying that you have disclosed your attendance to your employer, who has provided permission for you to attend. You also will abide by all relevant rules and regulations imposed by your employer during this event, including those relating to gifts and gratuities. If you wish to opt out of the refreshments or if your ethics rules require you to pay for them, we will make those options available to you.