Earn CPE Credits at Genesys Xperience19
Certification is a great way to give your career a boost or increase the productivity of your team. Genesys-certified employees perform better, have a higher level of technical expertise and offer a bona-fide return on investment for employers.
Build your Public Sector agenda today to up your Genesys skill set and earn credits!
June 10 - Education Day
Track: Moving your Contact Center to the Cloud
Time: 11:00am - 12:30pm
Abstract: Moving to the cloud isn't just for large organizations. Explore the impact of moving a contact center solution (of any size) to the cloud, from both the IT and business-user perspectives. Understand what other Genesys customers have done in their transition to the cloud and how they have improved day to day operations, integrated with existing software, optimized their workforce and many other benefits.
June 11 &12 - Breakout Sessions
Session: Ask a Cloud Security Expert
Abstract: The prospect of moving your data to the cloud where security is out of your hands can feel scary. There are lots of tough questions, but luckily we have the toughest cloud security specialists around (one once disabled a malware virus just by looking at it)! Bring your hardest questions on cloud security - and get as technical as you want.
Session: Cloud Doesn't Have to be All-or-Nothing: The Amazing Benefits of a Hybrid Approach
Abstract: Hear the eight options you have when it comes to mixing your on-premises investment with the speed and wonder of cloud applications.
Session: Premises to Cloud Migration Xperience: Your Own Personal How-To
Abstract: Join this immersive experience that walks you through each stage of a migration journey with Genesys. You'll do interactive work and leave witha toolset to bring back to your organization's key stakeholders.
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Carahsoft will be on-site awarding continuing education credits to government attendees who attend these listed sessions.
