Are you ready to revolutionize how you interact with your customers?
Leverage modern technology for innovative engagement
The next stop on
Genesys CX Tour is New York City.
Join us for an afternoon learning about cutting-edge technology that will transform your citizen engagement to meet the ever-changing customer expectations.
Discussion topics:
- Deploying AI Technologies now with Amazon Lex and Altocloud
- Managing Voice, Email, Chat, Text, and Social Media through one agent interface
- Collaboration and journey mapping tools to help bridge the gap between customer service, support, and marketing
- Ensuring flexibility through BYO Carrier and open API Platform
