Genesys Houston CX
Revolutionize how you interact with your customers
Leverage modern technology for innovative engagement

Learn what should be on your radar to keep your customer engagement cutting-edge in the midst of new technologies and ever-changing customer expectations. Joins us for an afternoon full of learning, networking, fun, and prizes. Bring a colleague or two, nobody should miss our Houston stop! 

Discussion Topics: 
  • Deploying AI technologies now - with Amazon Lex and Altocloud
  • Managing Voice, Email, Chat, Text, and Social Media through one agent interface
  • Collaboration and journey mapping tools to help bridge the gap between customer service, support, and marketing
  • Ensuring flexibility through BYO Carrier and open API Platform

Date and Location: 
February 21 | 3:00pm - 5:00pm CST
820 Fannin St. 
Houston, TX 77002


carahsoft
Trevor Dunn
703-230-7451
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