Genesys and Carahsoft are excited to invite you to our Breakfast Briefing in Indianapolis.
Get the chance to hear from Genesys experts and learn how agencies are improving their customer experience through Contact Center Modernization and preparing for the future of AI.
Agenda -
| 9:00 - 9:30am | Registration and Breakfast |
| 9:30 - 9:45am | Welcome |
| 9:45am - 10:10 | Genesys: Future of AI Brendan McCarthy, VP of Sales, Genesys |
| 10:10 - 11:00am | Customer Panel Justin Davis, Director, Contact Center Operations, INBMV Erik Winblad, Contact Center Support Manager, IN Office of Technology |
| 11:00 - 11:15am | Q&A
Justin Davis, Director, Contact Center Operations, INBMV Erik Winblad, Contact Center Support Manager, IN Office of Technology Brendan McCarthy, VP of Sales, Genesys |
| 11:15 - 11:30am | Wrap up |
