Jira Service Desk: Automate & Integrate Workshop | |
8:30am - 9:00am | Breakfast & Registration |
9:00am - 9:15am | The State of Incident Management |
9:15am - 9:45am | ITSM Simulation Part I |
9:45am - 10:00am | Break |
10:00am - 10:45am | ITSM Simulation Part II |
10:45am - 11:30am | Question & Answer |
11:30am - 12:30pm | Networking Lunch and Closing |