Agenda for the afternoon:
| Time | Session |
| 10:45am - 11:10am | Registration and Networking |
| 11:10am - 11:15am | Opening Remarks |
| 11:15am - 12:15pm | Customer Panel Moderated by Crystal Yu, Director, Customer Success, Salesforce Chris Bennett, Application Sourcing Manager, City of San Diego Colby Cataldi, Deputy Director, Orange County Public Works Kathryn Jackson, Director, Systems Projects, LA Metro |
| 12:15pm - 12:45pm | Lunch |
| 12:45pm - 1:30pm | Lightning Experience Neal Gadebusch, Senior Principal Success Specialist, Salesforce |
| 1:30pm - 2:00pm | Customer Success Resources Melissa English, Portfolio Success Director, Salesforce |
