Looking to improve your agency's products and workflows to better support end-customer programs and missions?
By utilizing a well-defined process, and incorporating valuable feedback from end-users, agencies can better align and coordinate within their service team and beyond – to include the product, project, and development teams.
- Enable developer teams to collaborate on one platform to fix incidents faster
- Add Confluence to Jira Service Desk for an integrated knowledge base
- Automate tasks so agents can focus elsewhere and lighten the workload
- Gain visibility into the metrics that matter to your agency
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