In an era where the potential of AI in government remains largely untapped, the collaborative efforts of Plauti and MB&A stand out as a beacon of successful implementation. This partnership has harnessed the power of the ExAM platform, developed on the robust Salesforce framework, and augmented with the advanced AI capabilities of ChatGPT.
This webinar delves into the invaluable lessons learned and the powerful capabilities unlocked through this venture and implementing it for the state government. We will discuss how AI and Salesforce are redefining efficiency in government operations, particularly in the realms of case management and resource allocation.