Register now for a complimentary webinar where Granicus will explore the success story of Roseville, California, and their journey to enhance the citizen experience through effective change management.
Specifically, attendees will:
- Gain insights into the challenges faced by Roseville that led them to move to a new 311/CRM system
- Hear about the project planning and lessons learned along the way, including how new programs, changes in service approaches, and outcomes are now quantified
- Understand the impact of change on the organization that included efficiency, decision-making, transparency, and community feedback
Don’t miss the opportunity to learn from real-world experiences and gain actionable insights into successful change management.