For federal and state and local agencies, citizen experience is at a critical junction. Citizens are increasingly looking to the government to provide the same frictionless interactions they have in their everyday consumer experiences. One powerful approach to boosting citizen experience and satisfaction is enabling end users with self-service, so they can find the right answers to questions on their own, without having to wait on a lengthy support call.
Kyndi's natural language solution is an AI-powered tool designed to empower true self-service for citizens and federal employees to find the right answers at unparalleled speed and accuracy. The US Air Force selected Kyndi to find answers for busy intelligence analysts from decades of flight Mission Reports and Human Intelligence.
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