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ServiceNow Federal Newsletter

 

The following newsletter summarizes notable news, resources, and events within ServiceNow's federal space for Q4 2022 and Q1 2023.
 
In this newsletter: 

  1. ServiceNow in the News
  2. Federal Forum
  3. Knowledge 
  4. Blogs
  5. Upcoming Events
  6. Recent Archived Additions
  7. Industry Updates
  8. Contact Us

CIO 2023 Priorities: Speed and Agility

ServiceNow's Chris Bedi discusses time to value and ROI for digital transformation goals and the importance of communicating potential risks. 

ServiceNow Acquires Hitch to bring AI-Powered Skills Mapping to the Enterprise

ServiceNow acquires Hitch, an AI-Powered platform that helps companies plug the talent gap by aligning existing employees' skills with new roles and training opportunities across the company.

How Silicon Valley and Madison Avenue are Remaking the World of Advertising

ServiceNow CMO, Michael Park, chats with CNBC's "CMO Exchange" about how the pandemic presented the opportunity for an evolved marketing approach.

3 Steps to Create a Total Experience

ServiceNow Chief Customer and Partner Officer, Lara Caimi, explains how a purpose-driven EX accelerates CX because employees feel connected to customers and that their work has meaning.

Carahsoft Awarded $432M Army Procurement Contract for ServiceNow Products

Carahsoft Technology has received a $432 million contract from the U.S. Army for the delivery of ServiceNow products to the service branch through December 22, 2027. 

Cyber, Customer Experience Drove the Federal Technology Story Line in 2022

Hear from former and current federal technology executives, including ServiceNow federal chief information officer, Jonathan Alboum, as they discuss federal technology storylines including cybersecurity, IT modernization, and the skillsets of the workforce. 

Keeping Young Talent in the Federal Workforce; Road Ahead for Government's Zero Trust Journey

Jonathan Alboum, federal chief technology officer at ServiceNow and former chief information officer at the Department of Agriculture, discusses ways the federal government can better retain Gen X and Gen Z employees. 

DAF Transitions Deployment Actions from Legacy System to AFFORGEN Connect

The Department of the Air Force recently transitioned its military deployment actions from AEF Online to a more modern platform that supports high-end readiness. The Air Force Force Generation (AFFORGEN) Connect application went on live September 30, 2022, on the TMIS ServiceNow Platform and provides a single access point for all unclassified information.

The 2023 ServiceNow Federal Forum: Transformation Accelerated will take place on March 13th at the Marriott Marquis in Washington, D.C.

 

Register now to explore how Federal innovators are connecting people, processes, and technology to innovate at scale, deliver value faster, and simply work better.

 

This year's sessions will focus on ensuring employees and citizens remain at the center of all we do with: 

  • Hyperautomation and low code/no code tools
  • Digital workflows that meet the government's most stringent security requirements
  • Cross-agency collaboration and transparency
  • Zero trust architectures with improved visibility, analytics, and orchestration
 

Interested in sponsoring the ServiceNow Federal Forum? 

View the 2023 prospectus to learn more about the various sponsorship opportunities that are available. 

Get ready for Knowledge 2023. Our global celebration is coming to you in Las Vegas on 

May 14th -18th, 2023.

 

Get Updates

Sign up for the latest updates on Knowledge 2023. Be the first to know when registration opens.

Jan 24th - 25th

Homeland Security Week - Live Event

Jan 25th 

ServiceNow and Deloitte CBP Webinar - Virtual Event (CBP e-mail address required to attend)

Feb 8th

ServiceNow Navy Special Interest Group - Virtual Event (.mil address required to attend)

Feb 9th

IRS Virtual Tech Expo - Live Event 

Feb 14th

ServiceNow DOC Special Interest Group - Live Event (DOC e-mail address required to attend)

Feb 14th - 16th

AFCEA WEST - Live Event

Feb 16th

Feb 20th - 23rd

Feb 23rd

Mar 13th

Mar 21st

Mar 25th - 31st

Mar 30th

Mar 30th

FBC NIH Tech Day - Live Event

May 14th - 18th

ServiceNow Knowledge - Live Event
 

Please feel free to reach out if you would like to set up a meeting or personalized demo during any of these events, or just looking for additional information.

Check out the ServiceNow Federal YouTube Playlist!
Take a deep dive with our Federal team to learn how ServiceNow can help your agency prioritize and respond to cybersecurity threats faster, revitalize the workforce with more efficient HR processes and higher-value work, and redefine how to serve citizens with modern solutions.

IT Operations Management Visibility - The Foundation of IT Operations

Discover the many ways ServiceNow empowers customers to auto-discover enterprise assets, properly populate an organization's CMDB, map critical business services, and effectively discover and manage certificates across the enterprise. 

Strategies for Retaining the Next-Gen Workforce

Government and industry thought leaders discuss the differences and similarities between generations of potential government workers, what strategies they are using to keep them engaged and satisfied, and the opportunities to build a strong public sector workforce.

How to Prioritize During a Continuing Resolution

Hear from thought leaders from government and industry as they discuss their experiences working through continuing resolutions and the steps they take to identify their priorities. 

Federal Service Delivery: A ServiceNow Partner Showcase

Join ServiceNow partners, Accenture and New Rocket, as they showcase two mission-focused scenarios and demonstrate how to leverage the NowPlatform in support of mission partners and customers.

How to Manage the Difficulties of Technology Investments

Whether you're undertaking an application rationalization program, migrating applications to the cloud, or ensuring critical business applications are not at risk from outdated technology, ServiceNow can play a vital role in reducing risk and lowering costs, and better aligning your application portfolios with strategy.

Powering PMA Goals: Workforce

The President's Management Agenda (PMA) aims to make every federal job a "good job". Explore the challenges and opportunities to transform the federal workforce and meet or exceed PMA workforce goals.

Improving Customer Experience and Service Delivery for the American People

Learn how agencies are streamlining user account requests, as well as take a deep dive into DocuSign, ServiceNow, and Deloitte Consulting to see how customer experience and service delivery can be improved.
 

VISIT OUR WEBSITES BELOW TO SEE HOW SERVICENOW IS SUPPORTING:
 

Questions? Contact us. 
 
If you have questions or need additional information, please don't hesitate to contact our team.  

Nathan Mueller
703-871-8521
www.carahsoft.com/ServiceNow

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