Department of Commerce Special Interest Group

Join ServiceNow and your peers for our Q1 2023 U.S. Department of Commerce (DOC) Special Interest Group (SIG) on Tuesday, February 14^th.

This event is specifically dedicated to the Department of Commerce and its ServiceNow user group. 
 
We've been working with our DOC SIG chairs, Brent MacAloney and Tim Halton to articulate an agenda relevant to the DOC regarding what's been going on over the last several months. During this session, we will have solution experts speak to technologies and solutions, upcoming features and new releases/upgrades, group sessions for specific interests, and a few other surprises.

Agenda

11:30am - 12:00pm ET

Welcome & Opening Remarks
Timothy Halton, Chief, Customer Access & Support
Brent MacAloney, NOAA's ServiceNow Program Manager, Enterprise Services Brand - Service Delivery Division, NOAA Office of the Chief Information Officer
Carter Raines, Client Director, Federal Civilian, ServiceNow
Robyn Godfrey, Sr. Enterprise Federal Account Executive, Federal Civilian, ServiceNow

12:00pm - 12:45pm ET

Government Customer Service: Impacting Public Sector with Digital Workflows
Kevin Adler, Digital Transformation Advisor, ServiceNow

12:45pm - 1:30pm ET

Employee Experience
Matt Gloudeman, Senior Solution Sales Executive - Federal Agencies, ServiceNow

1:30pm - 1:45pm ET

Break

1:45pm - 2:15pm ET

Onboarding at Bureau of Economic Analysis
Laura Geissel, Management and Program Analyst, BEA

2:15pm - 3:00pm ET

Zero Trust and ServiceNow
Brian Myers, Solution Sales Executive, Risk, ServiceNow

3:00pm - 3:45pm ET

CMDB Opportunity 
(Best practices, branching into SAM, ITOM, etc.)
Mark Wohlgemuth, Technology Workflows Solution Sales Manager, ServiceNow

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