Please join Salesforce as we bring together the best and brightest of the British Columbiapublic sector to learn more about uniting cutomers in the digital age. The Salesforce Customer 360 for Public Sector is an integrated platform for public services - enabling relationship management, case management, collaboration, integration, analytics, outreach, and modern application development.
This educational event is meant to inspire executive, business leads, and technical delivery team members to successfully deliver projects at a rapid pace that delights stakeholders.
Learn more about our featured speakers here:
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Go-to-marketing Industry Lead Salesforce | Digital Transformation Lead Salesforce |
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Digital Strategist Salesforce | Vice President, Customer Success Salesforce |
| Time | Agenda |
| 7:30 - 8:00AM | Registration and Networking Break |
| 8:00 - 8:15AM | Introductions and Kick-Off Jeff Lueloff, Regional Vice President, Salesforce |
| 8:15 - 8:40AM | IT Modernization and Industry Trends Loren Kreiger, Digital Strategist, Salesforce |
| 8:40 - 9:10AM | Creating a Culture of Change, Centre of Better Tom Guido, Vice President, Customer Success, Salesforce |
| 9:10 - 9:40AM | Fostering Innovation: Algining the Business and IT to Drive Rapid Change Mia Jordan, Digital Transformation Executive, Salesforce |
| 9:40 - 10:00AM | Networking Break |
| 10:00 - 10:20AM | Salesforce Citizen 360 Ron Lehman, British Columbia Account Manager, Salesforce |
| 10:20 - 10:50AM | Salesforce Advantage Cole Sidhu, Cloud Enterprise Architect, Salesforce |
| 10:50 - 11:30AM | Customer Success Showcase |
| 11:30 - 11:50AM | Public Sector Foundations |
| 11:50AM - 12:30PM | Networking Lunch |
| 12:30 - 1:00PM | Building a Digital Transformation Centre + VA Customer Story Tom Guido, Vice President, Customer Success, Salesforce |
| 1:00 - 1:15PM | Customer Success and Wrap up Loren Kreiger, Digital Strategist, Salesforce |
| 1:15 - 2:00PM | Q&A and Closing |
If you have any questions, feel free to reach out to me
directly
