Loren Krieger is a citizen experience enthusiast! With over 15 years serving the Federal, State/Provincial and Municipal public sector he understands the challenges that governments face when trying to deliver exceptional citizen experiences. He has been on the ground delivering business transformation for large government agencies as well as advising public officials on the successful patterns of digital transformation. Today he helps Salesforce customers realize the promise of a digital platform for change through innovative engagement and guided discovery. Loren and his family reside in the mountains of Utah where he enjoys skiing, backpacking, and cycles almost every day!