Creating a Ready Medical Workforce and a Medically Ready Workforce to Improve Patient and Employee Experience
The ServiceNow platform allows the DHA to manage the services provided by the agency to its patients, medical staff, and employees. ServiceNow provides mature, industry proven modules such as ITSM, SecOps, HR, and Service Portfolio Management among others, and in addition allows for solutions that address DHA organizational needs beyond technology considerations such as Health Care Experience, Real Estate Property Management, and more. This session will discuss DHA’s use of the ServiceNow platform, benefits being delivered to the organization as well as other potential value props for the agency.