Federal agencies are focusing on improving customer experience (CX) and service delivery to constituents, largely motivated by the Biden administration’s executive order on CX and service delivery. The OMB recently issued a memo taking this declaration further, encouraging agencies to reduce the burden of information collection on the public when applying for federal services.

Register now to hear how a U.S. Federal Agency is working with DocuSign, ServiceNow, and Deloitte Consulting to address this need head-on. You'll learn how agencies are streamlining user account requests, as well as take a deep dive into DocuSign, ServiceNow, and Deloitte Consulting to see how customer experience and service delivery can be improved.

Carrie-Anne Mosley Area Vice President, Federal DocuSign

Russell Aquino Specialist Manager, Deloitte

Ron Vickery AVP, Customer Workflows, ServiceNow

Francis Arambulo Specialist Leader - Enterprise Performace, Deloitte