A Platform to Enable a "Unified, Reliable and Ready..." Healthcare
Featured Speakers:
Kevin Brooks, Field CTO and Executive Strategist, ServiceNow
Campaign Plan lays out four priorities (Great Outcomes, Ready Medical Force, Satisfied Patients, and Fulfilled Staff) to move the defense medical care forward. Much like the rest of the federal government these goals will need to be aided by innovative thinking and the application of technology. Two areas in particular cross all four priorities, patient, and workforce engagement. Modern customer service organizations have the dual tasks of elevating the customer experience and bring employees along with them. Hear how ServiceNow is the platform to engagement, action, and insight to help move healthcare into the next phase of its maturity.