There has been an ongoing industry response to the Executive Order (EO), “Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government”, as well as, evolving dialogue regarding how to meet requirements in the 21st Century Integrated Digital Experiences Act (IDEA) and the President’s Management Agenda (PMA).
In driving a more customer-centered experience, federal agencies require a new level of agility in technical solutions that traditional software development (including agile development) may not be able to keep up with. This calls for tools that are self-service and available as no-code, low-code technology.
Join our complimentary webinar as we discuss how GovCon is tackling the challenge of meeting the requirements of the EO, the 21st Century IDEA, and the PMA.
During this webinar, you will gain insights into:
- Translations of mandate jargon into real agency customer impact and how it affects their ability to meet their respective missions
- Challenges with customer experiences that arise from using traditional software
- Client successes in promoting a culture of empowerment and digital dexterity to address on-the-fly problem-solving needs
Do not miss the opportunity for your agency to learn how to tackle these challenges that surface with customer experience – register today!
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