Social media is a powerful tool in a local leader’s arsenal—it’s an easy way to reach people quickly and has a massive number of users. Social media posts can get information to residents quickly when necessary. However, it’s not a place for effective community engagement. While social media is widely used, misinformation runs rampant on these platforms, and they can be a toxic place. 

Social listening—spending time and resources trying to decipher what social media users are saying about your organization or a specific project—isn’t effective for local organizations. Social media algorithms put negative information at the forefront of newsfeeds because it drives the most traffic and engagement. There are countless troll and bot accounts, and local leaders have no way of verifying the users commenting on posts.

Join Granicus for a complimentary 30-minute webinar to hear from public consultation experts and learn how an engagement platform can help you gather actionable data quickly and reliably.

During this session, discover how EngagementHQ enables you to: