Connecting your students with the right part of an institute can be hard and the more buttons they need to push, the more likely you are to lose them to another University. Google Cloud and CDW have teamed together to share the secrets that make the best Universities the most accessible. Don’t make it more difficult than it needs to be – shorten virtual queues, amplify minority and under represented voices. Google Cloud and CDW bring you Contact Center AI – solutions that provide quick, hard-hitting answers to problems that are impacting your students, faculty, and donors every day.
Join us on Tuesday, July 12th at 2:00pm ET for a rich discussion on how to leverage Google’s CCAI suite to empower your human agents and implement virtual agents to provide your students with a conversational and personalized CX journey.
Providing your students with a best in class experience doesn’t have to be the challenge you’ve been experiencing. Let us show you how we’re solving backlog, a shortage of quality technology and customer service workers, and putting tomorrow’s solutions into practice – today.
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Jesus Trujillo Gomez Strategic Business Executive, Public Sector Google Cloud | Ken Drazin Head of Intelligent CX CDW |
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