Salesforce Chicago Innovation Day
Mark your calendar for the Salesforce Innovation Day! 

Let's collaborate during the event! Click this link to access a Slack Channel for our Innovation Day. Ask questions live, connect with peers, and download content straight from the channel.

Agenda
TimeSession
1:00pm -1:03pm
Welcome and Introductions
  • Tom Mazur, AVP, Salesforce
1:03pm -1:45pm
Pandemic Relief featuring the Ohio Department of Development (ODD) and the Ohio Job and Family Services (OJFS)
  • Jade Moyer, Ohio Department of Development
  • Mark Smith, Ohio Department of Job and Family Services
1:45pm -2:15pm
The Client Journey with the State of Illinois featuring the Illinois Department of Innovation & Technology (Il DoIT)
  • Sultan Raziuddin, Group Chief Information Officer, Illinois Department of Innovation and Technology (DoIT)
2:15pm - 2:40pm
Citizen Safety, Self-Service, and Licensing, Permitting, and Inspections with Wisconsin Department of Safety and Professional Services (WI DSPS) 
  • Jennifer Garrett, Director of Public Affairs,Wisconsin Department of Safety and Professional Services
  • Daniel Hereth, Assistant Deputy Secretary, Wisconsin Department of Safety and Professional Services
2:40pm - 3:10pm
Marketing Automation: Turn Every Lead Into a Sales Opportunity
  • Monica Johnson, Brand Marketing Specialist, United States Postal Service
  • Sarah Kunz, VP, Program Director - Marketing Technology at MRM//McCann
3:10pm - 3:20pmBREAK
3:20pm - 3:40pm
Slack for Connected Workplace and Incident Management
  • Reid Serozi, Lead Solution Engineer Salesforce
3:40pm - 4:10pm
Michigan Department and Health and Human Services (MI DHHS) on Delivering Health and Opportunity Statewide Across Divisions
  • Mary-Grace Brandt, Manager, Michigan Department and Health and Human Services
  • Caitlin Hotchkiss, SHOARS Project Lead, Michigan DHHS,
4:10pm - 4:40pm
How the Pandemic Changed How We Communicate and How We Can Adjust
  • Sarah Settle, Marketing Technology Manager, City and County of Denver
  • Moderated by: Gina Lux, Sr. Principal Success Manager, Salesforce
4:40pm - 5:10pm 
Inter-American Development Bank (IDB) on Salesforce Implementation for Banking
  • Nevardo Javier Arguello, ITE Business Partner | Salesforce Program, Inter-American Development Bank
  • Isabel Alvarez-Rodriguez, Strategic Communications, Inter-American Development Bank
5:10pm - 5:15pm
Closing Remarks and Thank You
  • Tom Mazur, AVP, Salesforce
5:30pmCarahsoft Reception


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