With the transformation of ServiceNow in organizations from an ITSM solution to a Platform-of-Platforms, there is a greater need to define the role of a Platform Owner independent of specific domain areas. Instead, the platform owner is a provider of services, governance, and facilitator of citizen development.
During this session, we will cover the topics below:
| 7:30 AM - 7:35 AM | Introduction |
| 7:35 AM - 7:40 AM | Presentation - Introductions
- Who is a Platform Owner?
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| 7:40 AM - 8:10 AM | Interactive Discussion - Questions facing Platform Owners
- Areas of Focus
- Why Governance?
- A Simple Governance Model with Demand Management
MC: Arunkumar Iyer, Field CTO/Principal Executive Architect - Federal Office of Enterprise Architecture - AMS |
| 8:10 AM - 8:15 AM | Wrap Up |
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