With the transformation of ServiceNow in organizations from an ITSM solution to a Platform-of-Platforms, there is a greater need to define the role of a Platform Owner independent of specific domain areas. Instead, the platform owner is a provider of services, governance, and facilitator of citizen development.
During this session, we will cover the topics below:
|7:30 AM - 7:35 AM||Introduction|
|7:35 AM - 7:40 AM|
- Who is a Platform Owner?
|7:40 AM - 8:10 AM|
- Questions facing Platform Owners
- Areas of Focus
- Why Governance?
- A Simple Governance Model with Demand Management
MC: Arunkumar Iyer,
Field CTO/Principal Executive Architect - Federal
Office of Enterprise Architecture - AMS
|8:10 AM - 8:15 AM|
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