ServiceNow Federal Newsletter

The following newsletter summarizes notable news, resources, and events within ServiceNow's federal space for Q3 2021.

In this newsletter: 
4. Blogs

Discover how ServiceNow helped the DLA use automation and emerging technologies in managing business processes by enabling easier, more efficient handling of service tickets for customer-facing representatives.
Jonathan Alboum, Federal CTO at ServiceNow, provides a few thoughts on how federal agencies can deliver great experiences to their employees amid this transitional period.
Learn how the Department of Commerce is using bots to cut the time it takes employees to correct inaccurate forms and process records from hours to minutes - giving employees time to focus on more complicated tasks. 
Find out how and why your agency should go about updating applications to run on more modern architectures.
Hear from Jonathan Alboum, Federal CTO at ServiceNow and former CIO at the Agriculture Department, as he discusses optimizing processes for digital government.
Hear from distinguished panelists as they discuss cybersecurity efforts and funding in relation to meeting OMB's goals.
Jonathan Alboum, Federal CTO at ServiceNow, discusses how personnel data can help organization leaders more effectively manage their workforce.
Registration for Now at Work 2021 is officially open! Register now to be part of the movement to workflow a better world from your desktop, laptop, or mobile device. An exciting lineup of interactive keynotes, sessions with ServiceNow leaders, partners, analysts, industry luminaries, and inspiring tell-all sessions with customers await you. 

Join us on October 13th - 14th to learn how to:
  • Connect with other customers to reimagine experiences that transform lives everywhere
  • Create a workplace of continuous improvement to speed innovation
  • Change how your business responds to an ever-evolving hybrid world
ServiceNow is helping to power an efficient rollout of vaccines around the world. Watch as ServiceNow employee, Carolyn, and her mom, Linda, share their powerful story. 
Accelerate immunization progress with a self-service experience.
NHS Scotland creates a consistent, dynamic workflow protecting citizens in the fight against COVID-19 with ServiceNow. 
Manage vaccine distribution, administration, and monitoring with ServiceNow's vaccine command center.
Make going back to the workplace work for everyone with a safe, employee-ready environment. 
We know you never stopped working; but as you begin inviting employees and associates back, you need best-in-class technology to help you adapt. With 6 out-of-box solutions, ServiceNow is here to help you.
Deliver a great employee experience by keeping employees informed, gathering feedback, automating steps for returning to work, and providing a safe employee-ready working environment.
We're beginning to see light at the end of the COVID-19 tunnel, and companies are rolling out their plans to return to the workplace. Learn four steps that business resilience teams can take to help enable a successful return to work in 2021 and beyond.
Planning for a better workplace that prioritizes the employee in the next normal.
Oct 4 - 7thAFITC - Virtual Event
Oct 5th ATARC Panel: Why Operational Technology and IT Management is Critical to Security - Webinar
Oct 5 - 8thGEOINT - Live Event
Oct 6thFBC HHS National Cybersecurity Awareness Month Event - Virtual Event
Oct 7thAFCEA NOVA Naval IT Day - Live Event 
Oct 7thFBC CMS CISO Cybersecurity Forum - Virtual Event
Oct 11 - 13thAUSA Annual Meeting & Exposition - Live Event
Oct 13thAFCEA Bethesda Chapter: Making Zero Trust A Reality: Investing Time, Money, Resources - Webinar
Oct 13 - 14thNow at Work - Digital Experience
Oct 17 - 19thASNE Fleet Maintenance and Modernization Symposium - Live Event
Oct 19thTransforming RMF for the Present and Future - Webinar
Oct 20thAFFIRM Speaker Series: Removing Barriers to Effective Cybersecurity in Government - Webinar
Oct 20 - 21stAFCEA Space Industry Days - Hybrid Event
Oct 26thFCW Automation Workshop - Virtual Event
Oct 27 - 28thAFCEA TechNet Cyber - Live Event
Oct 27 - 29thVA Healthcare Summit - Live Event
Nov 3rdAFCEA Bethesda November Breakfast Series - Webinar
Nov 3 - 5thAFCEA Belvoir Industry Days - Hybrid Event
Nov 7 - 9thACT-IAC Imagine Nation ELC - Hybrid Event
Nov 8 - 11thTribalNet 2021 - Live Event
Nov 10thC4ISRNET CyberCon 2021 - Virtual Event
Nov 15 - 18thAFCEA Alamo ACE - Live Event
Nov 16thEnergy, Infrastructure and Environment (EIE) Summit - Live Event
Nov 17thAFFIRM Speaker Series: Reimagining and Transforming Mission Delivery through IT - Webinar
Dec 5 - 8thDoDIIS - Live Event
Dec 7 - 9thCDCA Summit - Live Event
Dec 9thFBC Cyber and Technology Day at Fort Gordon - Live Event
Dec 9thAFCEA DC 45th Annual Winter Gala - Live Event
Dec 15th AFFIRM Speaker Series: Empowering Government with Emerging IT - Webinar
Dec 16thAFCEA NOVA Air Force IT Day - Live Event

Please feel free to reach out if you would like to set up a meeting or personalized demo during any of these events, or just looking for additional information.
Take a deep dive with our Federal team to learn how ServiceNow can help your agency prioritize and respond to cybersecurity threats faster, revitalize the workforce with more efficient HR processes and higher-value work, and redefine how to serve citizens with modern solutions.
Transform the government healthcare journey from patients to partners to employees. Learn how to empower people and teams to manage the work and services that matter the most during this 8-part webinar series.
Dan Kunze, Mission Account Manager at ServiceNow, discusses Army modernization, innovation, and mission readiness.
Join industry thought leaders as they discuss how IT can be used to expand shared work culture and physical safety within the telework environment. 
Learn how to boost employee productivity and engagement, manage a safe workplace, and reinvent new ways to work with ServiceNow. 
Hear from distinguished panelists as they look at the impact, challenges, and considerations around program management.
Become a Certified ServiceNow Expert
Accelerate your learning with on-demand courses, learning paths, and live classes taught by ServiceNow experts and choose your certification path.

Learn how to use ServiceNow's no-code solutions to build custom applications on the Now Platform. 
Learn how to use ServiceNow solutions to build custom applications on the Now Platform. 
This path teaches how to use Virtual Agent to design communications that help your users quickly obtain information, make decisions, and perform everyday work tasks like HR requests, or customer service questions. 

This Success Insight is an introduction to ServiceNow development management. It provides guidance on how to guardrail development on the Now Platform by defining development management policies and practices. 
We are looking for a Federal Government and U.S. Public Sector SNUG Leader!

SNUG Leaders play an elevated role within the community and receive special recognition at SNUG meetings, online, and at Knowledge.

If you are interested, please send an email to: federalmarketing@servicenow.com.


Questions? Contact us. 

If you have questions or need additional information, please don't hesitate to contact our team 

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