ServiceNow Federal Tech Talk Series The ServiceNow and Carahsoft team would like to invite you to join us for a virtual webinar series. No matter your level of familiarity with ServiceNow, grab a cup of coffee and join your peers for these informative sessions.
As the world contends with a global pandemic, connecting people, communities, and organizations with the resources they so desperately need has never been more urgent. Federal agencies are having to simultaneously grapple with “the new normal” while dealing with depleted funds and complexity with which to serve their mission. Existing systems for managing the grants lifecycle are archaic and disjointed, creating barriers that prevent communities in need from getting the relief they so critically need. With ServiceNow and Missara, organizations can deliver Grant Programs that are fast, easy to use, and transparent. The platform enables 5 key workflows that engage your applicants with an effortless application experience, accelerates the award process through streamlined workflows, distributes help and resources to the people that need it… fast, ensures trust and transparency throughout the entire grants lifecycle, and drives continuous improvement to align tightly with your mission. Speakers: Edward Hand, COO, Missara Who should attend? Anyone at a Federal agency who manages grants.
Today, IT organizations are adopting hybrid architectures that combine on-premises infrastructure and cloud. While this offers significant advantages, it also leads to increased environmental complexity. To deal with this complexity, IT organizations want consistent management solutions that make government clouds a transparent extension of their on-premises operations. They also expect day-to-day operational processes such as service management, issue identification and resolution, and cost optimization to function seamlessly across their entire estate, independent of the underlying cloud or on-premises infrastructure. ServiceNow delivers this consistent management framework. In this session we will look at utilizing ServiceNow’s “service-aware” CMDB for identifying existing services for migration to the cloud. We will also look at the ongoing monitoring and governance of those migrated services, and ultimately the optimization of those cloud-based services and reducing the costs associated with them. Who should attend? CIOs, CTOs, IT Directors, Architects, anyone in IT Operations Management.
The world runs on apps, and the federal government is no exception. Low-code development make mission application creation a team sport. It empowers teams to create powerful software applications, with a minimum of hand coding. Low-code development platforms instead rely on graphical interfaces and configuration, handling the most time-consuming aspects and empowering developers to create more, more quickly. In this webinar we will explore how ServiceNow’s unique platform approach to low code development can help you build mission apps fast, deliver experiences your end users love, and scale apps without sprawl. You will learn:
Who should attend? Anyone who has a mission application or who is interested in app development, not just IT.
Discover how ServiceNow's Healthcare solution enhances both the provider and payer experiences on a single platform leveraging self service, personalization, automation, and a consolidated data model. In this session, learn how ServiceNow's Healthcare solution can deliver healthier outcomes with one platform by:
Who should attend? Anyone in Federal Healthcare responsible for patient care, claims processing, facilities management, hospitals/clinics, administration.
Today, many organizations are faced with the need to onboard, move, or offboard employees at an increasingly faster pace. However, the systems to support this journey remain disconnected, or overly complex with no visibility into process to enable timely and efficient decision making. In this webinar we will explore how connected applications powered by the ServiceNow Platform can help you rapidly onboard, move, or offboard employees/contractors, and volunteers. You will learn how ServiceNow can improve the efficiency and effectiveness of these processes resulting in improved cycle times. You will also see how ServiceNow can improve the overall experience for new hires and leavers by giving a consumer grade experience. By leveraging enabling technologies your organization can expect to see improved HR, IT, and Facilities productivity, improved employee/manager productivity and improved employee experience. Who should attend? Anyone involved in supporting employee onboarding, moves, offboarding - Human Resources, Information Technology, Facilities, Operations & Security.
Learn how to leverage ServiceNow’s IT Asset Management solution to automate IT asset lifecycles with intuitive workflows to make informed decisions about asset capacity, refresh, compliance and vendors. ServiceNow IT Asset Management enables organizations to utilize a single platform across hardware and software to seamlessly transform from reactive practices to a proactive culture of addressing and achieving Financial Improvement and Audit Readiness (FIAR). ServiceNow combines the Asset Management database with the Configuration Management database to increase visibility, decrease spend and improve IT processes. (1) Hardware Asset Management – track lifecycle costs, utilization and contracts for hardware, virtual and consumable assets. (2) Software Asset Management – modernize software asset tracking to reduce spend, mitigate risks, stay compliant, and take action across IT. Who should attend? CIOs, CTOs, IT Directors, Architects, anyone in IT Operations Management.
FISMA requires CISOs to certify, through a process called Assessment and Authorization (A&A), the security of their IT systems. Each IT system is required to receive an Authority To Operate (ATO) before being connected to the Enterprise. NIST describes the process called the Risk Management Framework in SP 800-37. In this session, you'll learn how ServiceNow Continuous Authorization and Monitoring (CAM) solves two problems – (1) Speeding the ATO process – Bringing IT systems online more quickly and (2) Giving CISOs a path to move IT systems towards Continuous Authorization, as described in NIST 800-137. We will show the development of an ATO Approval Package under 800-37, from the Prepare stage through Control Selection, Implementation, and Assessment, through Approval and Monitoring. We’ll also show how CAM helps CISOs manage the entire ATO process, from system intake through authorization and continuous monitoring, including Plans of Actions and Milestones (POAMs). Who should attend? CISO's, IT Risk Managers, Security Control Assessors, Information Systems Security Managers, Information Systems Security Officers.
From civilian agencies to our military branches, we understand the execution of strategic and operational projects is critical to your mission. Imagine cross-functional teams working from one platform to manage all types of projects; while providing leadership the visibility to make decisions and prove strategic alignment. This webinar will focus on how to plan and execute projects for all mission areas:
Join us to learn ways we have helped our customers manage mission critical projects for IT and beyond. No matter the type of project, envision full transparency so you can act and execute in a fluid and synchronized manner. Who should attend? CIOs, CTOs, CFOs, IT Directors, Program Executives, Project Managers.
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