Join us at this inaugural session along with peers from across other Department of Defense (DoD) Higher Education institutions to foster relationships with others interested in driving innovation across the DoD higher education community.
Listen first hand as Tom Brennan, Global Director at ServiceNow, speaks on knowledge management (KM) and the impact of a Knowledge Centered-Service (KCS) approach to enterprise knowledge management. We will discuss the KM maturity model and methodology and the impact KM can enable with swifter mission success. We also will discuss process improvement, reporting, and demonstrate the impact knowledge can deliver to your diverse population.
Mr. Kevin Brooks, ServiceNow Principal Digital Strategist for the Department of Defense, will facilitate conversations and networking to encourage participation from all interested guests.
