Join this Fireside Chat to learn first-hand from Chief Customer Officer, Sarah Meyer and Chief Technology Officer, Rafail Portnoy of New York State Metropolitan Transportation Authority (MTA) around how they are using Slack to:
 | Provide real-time response to riders as customer satisfaction issues occur |
 | Triage critical/non-critical IT incidents |
 | Collaborate externally with partners/vendors |
 | Create a unified customer and employee experience on a secure platform |
Please join us alongside other Transportation executives from across the nation to discuss the needs for agile collaboration in the current transportation environment with an opportunity to engage in a live Q&A with our discussion leaders.
