; Government Customer Experience & Engagement Seminar - View

Earn CPE credit today!

In order to be awarded credit, you must be logged in to the virtual conference, watch the sessions, and answer polling questions for Carahsoft to track participants' active engagement.

To record your active engagement, answer the polling questions when prompted during the sessions – a notification banner will appear at the bottom of the presentations prompting you to visit the poll website to answer the question. When you see the prompts, follow the instructions below:

  1. In your browser, go to https://participant.turningtechnologies.com/en/join
  2. Enter govcxs21 in the 'Session ID' field
  3. Click the 'Join Session' button
  4. Enter your first name, last name, and email address (use the same name and email that you registered with/joined the conference with today) and click the 'Join' button
  5. When the prompt appears during a session, a new question will also appear at the website above. Simply select your answer and your submission will be recorded. Questions will only be displayed and accepting answers for two minutes.
Each session will ask 2-3 questions dependent on the session's duration. You do not need to be present for all sessions or answer all polls to be eligible for credit. However, you must earn 1 full credit, by attending at least 50-minutes of presentation content and answering 3 polls during that 50-minute duration, to then earn credits in one-fifth or one-half increments. Participants may earn anywhere from 1.0 to 3.4 CPE credits during this event.

Those who earn credit will be emailed their certificate of completion within three weeks' time!

If you have any questions regarding the CPE credits, please email us at cxmarketing@carahsoft.com.

Additional Information

Event Name: Government Customer Experience & Engagement Seminar
Event Date: Wednesday, August 4, 2021
Event Time: 10:30am - 3:00pm ET; 7:30am - 12:00pm PT
Event Host: Carahsoft
Event Cost: No Fee
Max CPE Credits Available: 3.4 credit hours
Field of Study: Information Technology

Prerequisites: None

Who Should Attend: This event is designed for public sector employees who have a role in their organization around customer experience (CX), civic engagement, technology and software procurement, IT systems and applications, digital transformation, communications, public affairs, and marketing. Prior knowledge of relevant topics and technology solutions is not required; general government initiatives and best practices will be discussed. Others are welcome.

Advanced Preparation: None

Program Level: Basic

Delivery Method: Group Internet Based

Refunds and Cancellations: There is no fee or cancellation policy associated with this event. For more information regarding refund, concern, and/or program cancellation policies, please contact us at cxmarketing@carahsoft.com.

Carahsoft is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education of the National Registry of CPE Sponsors. State boards of accountancy have final authority in the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website www.nasbaregistry.org.

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