While customer service chatbots are commonplace on websites in the private sector, they are just now appearing on government websites. Early results show chatbots can increase customer satisfaction while saving agencies both time and money.
Join our complimentary
webinar to discover how Citibot's automated chat solutions help federal, state, and local governments achieve operational excellence, increase citizen engagement, and provide a modern customer service experience for residents.
Specifically, learn how Citibot, with the support of AWS, can:
- Build a personalized knowledgebase to rapidly deploy a customer service chatbot using cutting edge machine learning technology
- Generate conversational data to improve government effectiveness in real time
- Make machine learning and AI more accessible for the everyday IT practitioner with AWS machine learning expert Jean-Pierre and his team
and learn how Citibot and AWS technologies make deployment and operations of a chatbot simple for government agencies!
Sr. Product Manager,
Amazon Web Services
Founder and CEO,