Register now to join Salesforce for the Los Angeles Innovation Hour!
Health and Human Services (HHS) agencies face mounting challenges to meet the rising need for largely underfunded and understaffed services that are rooted in legacy systems.
Join our Los Angeles Virtual Innovation Hour to hear insights from Carlos Sanchez,
IT Manager of the Department of Public Social Services (DPSS), on their Salesforce implementation to address public health technological gaps. Sessions will also feature demos of Salesforce (Call Center),
MuleSoft (
FHIR Integration), Marketing Cloud (Public Outreach & Social Sentiment), and Tableau (Data Visualization) solutions to optimize the cost of care, identify at-risk individuals and families early, and improve the quality of life for the populations they serve.
Agenda at a Glance:
| Time | Topic |
|---|
| 10:00-10:05am | Welcome, Opening Remarks & Agenda Overview Bob Muellner, Account Executive, Salesforce |
| 10:05-10:15am | State of the Industry in HHS Rod Bremby, Health & Human Services Industry Executive, Salesforce |
| 10:15-10:30am | Customer Showcase: In Home Support Services Demo Carlos Sanchez, IT Manager, DPSS ITD |
| 10:30-10:50am | Digitizing Government Services featuring Case Management and Call Center Operations Anjali Korde, Solution Engineer, Salesforce Aru Sharma, Solution Engineer, Salesforce |
| 10:50-11:00am | Executive Insights with Salesforce on Public Healthcare Sean Kennedy, VP & General Manager Public Sector & Employer Health, Salesforce |
| 11:00-11:10am | The Future of Public Health: A Connected Approach with MuleSoft Chris Lanphier, Solution Engineer, Salesforce |
| 11:10-11:20am | Community Outreach and Engagement Sadia Anees, Solution Engineer, Salesforce |
| 11:20-11:30am | Unleash the Power of Your Data with Tableau Kevin McKinney, Solution Engineer, Salesforce |
| 11:30-11:40am | Q&A |
| 11:40-11:45am | Closing Remarks |
