Additional AppExchange Vendor Stories
| Introducing The New Flosum Data Backup and Recovery Solution |
 | Adding to its suite of secure IT Management products for the private sector, Flosum has released its long-awaited enterprise-class backup and recovery solution for Salesforce on AWS. |
Security is a top priority for Government agencies, and Flosum is built to enable organizations to maintain governance and stay in control of organizational data, while remaining compliant and secure. Flosum's data backup and recovery solution allows you to: - Automate recurring data backups, schedule them in advance, or manually back up your data
- Minimize downtime and complete a partial or full data restore instantly in the event of data loss
- Remain compliant with GDPR, CCPA, and other data regulations by keeping mission-critical data secure
Flosum will provide a secure and reliable environment, a team of experts to assist you through an easy setup and top-rated support, available at any time. Learn more here. |
| Set your eyes on the future with Formstack |
 | As the future of work continues to evolve, so do citizen expectations. Supporting a remote workforce will be an ongoing challenge in this new year, but with the right tools, and right product, you can empower your team to create smart solutions. |
With flexible features like native forms, Dynamic Prefill, and automated eSignature collection Formstack for Salesforce empowers workers to adapt to the future of work. - Serve citizens safely: Quickly spin up workflows to capture data and eSignatures remotely. Quickly create end-to-end processes from appointment check-in to application submissions.
- Put data to work: Gather valuable insights about the populations you serve with community surveys, email marketing integrations, and customizable submission reports.
- Streamline workflows: Automate behind-the-scenes operations like hiring, permit management, and grant processing so your team has more time for community outreach and engagement.
Formstack's Salesforce app is compatible with Government Cloud. Learn more. |
| TrackIt Project Management Software Designed for Creative Services |
 | Manage Creative Workflow remotely with the JobSuite project management application! Track project details, teams, schedules, costs, and collaboration in one place with functionality designed for creative workflow. And best of all customize JobSuite to meet the needs of your team. |
With the specialized certifications and data security of the Salesforce platform, JobSuite facilitates production work and compliance, with minimal lift from IT. Deploy on a Salesforce Gov Cloud Service for DOD IL2, IL4, and FedRAMP level security. |
| State of Washington Deploys GovGrants to Manage Education Grants |
 | REI Systems is pleased to announce a partnership with the State of Washington’s Office of Superintendent of Public Instruction (OSPI). OSPI oversees public K-12 education in Washington state. Working with 295 school districts and 6 state-tribal education compact schools, OSPI allocates funding and provides the necessary tools, resources, and technical assistance so every student in Washington receives a high-quality public education. |
OSPI chose REI Systems to streamline and consolidate its grants management process using GovGrants®. Specifically, OSPI sought to modernize its grants management approach with a comprehensive system that aligned to major federal and state funding sources. GovGrants is a configurable system built on the Salesforce.com cloud technology platform, making it reliable, secure, and easy to use for both internal and external stakeholders. Perhaps most importantly, GovGrants provides OSPI with accountability mechanisms to ensure funding is sent to the right places while showing the programmatic results from the use of grant funding. |
| S-Docs Completes FedRAMP & IL-4 Compliance Review |
 | S-Docs, the only 100% native document generation and e-signature solution for Salesforce, recently announced the successful completion of a FedRAMP and IL-4 compliance review. Conducted by Coalfire Systems, Inc., the evaluation attests to S-Doc's compliance with FedRAMP Moderate and Department of Defense Cloud Computing Security Requirements Guide at Impact Level 4 (IL-4). |
| As a 100% native app, S-Docs is built entirely within the secure Salesforce Lightning Platform. S-Docs allows the public sector to generate, email, and e-sign mission-critical documents without ever sending data outside of Salesforce Government Cloud. Compliance with FedRAMP and IL-4 requirements reaffirms S-Docs's commitment to streamlining the public sector's document workflows with first-class data security. |
| New Swyft Mobile for Salesforce V3.0 built using Salesforce UI API’s |
 | Trusted secure mobile access for the Salesforce Government Cloud with Swyft Mobile for Salesforce. Swyft recently launched the new native V3.0 of Swyft Mobile for Salesforce built using the Salesforce UI API’s. |
Swyft Mobile for Salesforce is certified to access and handle PII and PHI data enabling users of the new Salesforce Work.com solution, to access data from a mobile device without the need to stand up single app VPN for security.
Other key Swyft Mobile for Salesforce differentiators - Supports Salesforce Cloud IP restrictions without needing VPN Native UX
- FedRAMP Certified
- Extensive secure offline access and update capability
- Secure integration with Microsoft 365
- No costly implementation or consulting fees
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| Talkdesk Omnichannel Support Imperative |
 | Two out of three customers use at least three channels, on average, to connect with customer service. That's one of the more conservative estimates of how customers are inclined to switch channels when contacting a company for support. The critical point here is that customers will use the most convenient communication method available to them at any given moment. |
Organizations must respond coherently to channel hopping customers by unifying data across all of their customer support touchpoints so that the information gathered in one channel is seamlessly available in others. If your company struggles to unify data across channels, learn what our panel of experts recommends to present a clear, consistent omnichannel support strategy. |
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