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ServiceNow Federal Newsletter Q3 2020
Jonathan Alboum, Principal Data Strategist at ServiceNow, discusses a new bill in the Senate that would keep as many employees as possible working remotely until HHS declares the pandemic is over.

Government executives recognize that process reorganization is necessary for leveraging new technologies.

Jonathan Alboum, Principal Data Strategist at ServiceNow, discusses the idea of the next GSA administrator serving as a chief operating officer of the federal government.

Which Companies Will Still Be Thriving Decades From Now?
Which companies will survive and thrive two decades from now? It’s a good question for both investors and job hunters to ask. Alan Murray and David Meyer, list ServiceNow as #1. 

DISA’s Defense Enclave Services Directorate advances on its five-year effort to aid network use of defense agencies. The multiyear, comprehensive, information technology advancement effort, which runs through fiscal year 2025, will bring improved network capabilities, connectivity, cybersecurity and user assistance, leaders claim.

The ServiceNow Safe Workplace Suite helps organizations reopen the workplace and support the health and safety of their employees after emergencies and pandemics like COVID-19.

Learn about how ServiceNow can help you return to work and manage a safe workplace. 

Learn all about ServiceNow's strategy for ensuring a safe return to the workplace for our global workforce using the Safe Workplace app suite.
JAN 21Hardware Asset Management (HAM) Workshop
JAN 26 - JAN 28ASNE Technology Systems & Ships
FEB 2 - FEB 4USCENTCOM Data Symposium
MAR 1 - MAR 3AFCEA TechNet Indo-Pacific
MAR 2 - MAR 4CDCA Defense Summit
MAR 8 - MAR 11Rocky Mountain Cyberspace Symposium
MAR 9SAVE THE DATE - ServiceNow Federal Forum
MAR 16 - MAR 18AUSA Global Force Next
MAR 23 - MAR 24CBP Trade Symposium
MAR 28 - APR 2National Disabled Veterans Winter Sports Clinic

Please feel free to reach out if you would like to set up a meeting or personalized demo during any of these events, or just looking for additional information.

Take a deep dive with our Federal team to learn how ServiceNow can help your agency prioritize and respond to cybersecurity threats faster, revitalize the workforce with more efficient HR processes and higher value work, and redefine how to serve citizens with modern solutions.
Move your organization from slow and rigid to fast and flexible by transforming your workflows through the power of ServiceNow. 
ServiceNow experts discuss and demonstrate actionable steps the DoD can take to modernize MRO programs, overcoming the challenges that exist today for timely, data driven maintenance in support of the warfighter. 
Listen to distinguished panelists as they discuss the steps the DoD can take to modernize MRO programs.
ServiceNow's Principal Digital Strategist, Jonathan Alboum, discusses the profound impact COVID-19 has made on the future of work, as it promotes the adoption of technology that delivers greater experience for federal employees who are continuing to adapt to new work environments.
ServiceNow's Chief of Talent Officer, Pat Wadors, discusses the state of diversity, inclusion, and belonging. 
ServiceNow's Enterprise Account Executive, Alex Beachy, discusses building a data-driven Navy through a six step process to fuel warfighting capability.
Government and industry panelists discuss the progress on cloud computing programs and strategies, profiling a successful cloud computing program, and more.
Learn about the priorities, goals, new initiatives, and/or innovations that the DLA is working on right now... and into the future.
Skill up your technical and business members to implement, manage, and grow the platform. Visit Now Learning to register and gain access to these free on-demand classes to supplement the ServiceNow paid instructor led classes:

Learn about ITSM fundamentals including service catalog, request management, incident management, problem management and change management.
Learn about ServiceNow's PPM application and discover how to efficiently manage the project lifecycle from initiation to closeout.
Learn how to automate standard HR processes within your organization.
Learn how to implement a successful CMDB, configure rules to prevent duplicates, and populate data from various sources. 

Reach beyond technical capability alone and expand your ServiceNow platform owner mindset in our Adopt a Platform Owner Mindset workshop. The next class is scheduled for February 9-10, 2021. If you'd like to participate please email trainingAE@servicenow.com.  
Everyone is on their own journey with ServiceNow. Check out how Gene used ServiceNow training to grow his skillset and knowledge on the platform, ultimately making himself invaluable to his organization.

Your dedicated ServiceNow training rep is happy to spend some time developing a strategic training roadmap for you and your organization. To contact your training guru please email trainingAE@servicenow.com.

We are looking for a Federal Government and U.S. Public Sector SNUG Leader!

SNUG Leaders play an elevated role within the community and receive special recognition at SNUG meetings, online, and at Knowledge.

If you are interested, please send an email to:


Nathan Mueller
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