Time and again during the COVID-19 pandemic, Federal IT has proven its value as a vital service-delivery lifeline between government and citizens. MeriTalk is chronicling the untold stories and lessons of Federal IT success as the nation takes its first steps toward recovery.

Federal IT has taken the ultimate stress test during the COVID-19 pandemic – and has withstood the strain. Fortified by ongoing modernization efforts, agency CIOs and their teams have ensured the delivery of vital government services during unprecedented crisis.

Federal IT’s ability to sustain delivery of vital services to citizens stands out as one of the brightest aspects of the COVID-19 pandemic. MeriTalk is chronicling the untold stories of that heavy lift, and the lessons it holds for the future as the nation embarks on the journey toward a more certain future.

In 2017, the Health and Human Services Department (HHS) launched an initiative to make grants management more efficient. Little did the agency know that the initiative would improve operations for an emergency like a pandemic, where many organizations now urgently need efficient grants management to receive the Coronavirus Aid, Relief, and Economic Security (CARES) Act funding right away.

Jonathan Alboum, Principal Data Strategist at ServiceNow, shares his takeaways from the hearing on the FITARA scorecard and possible changes for the future.

A cohesive IT framework is foundational for supporting a return to on-site activity.

Millions of federal workers are returning to the office. Here's what agency leaders need to do to protect them.