During this
training, we will cover the following topics:
- Running VMWare on GCP
- Application Modernization by deploying into Cloud Run, Google Kubernetes Engine (GKE), and Google Anthos
- Modernization of Data and Analytics workloads on GCP
- Monitoring Cloud Applications
- Utilizing Artificial Intelligence to find insights within your data
- Contact Center AI (CCAI) and how to improve your contact center's experience with Virtual Agent and Agent Assist
Agenda:
Time | Session | Speaker |
9:00am | Google Cloud Overview | Mark Evangelisti, Customer Engineer, Google Cloud |
10:00am | Application Modernization by Cloud Run, Google Kubernetes Engine, and Anthos | Jamar Thomas, Customer Engineer, Google Cloud |
11:00am | Simplify Your VMWare Migration with Google Cloud Platform | Santosh Kunchala, Customer Engineer, Google Cloud |
11:45am | Document Analytics | Joseph Lei, Customer Engineer, Google Cloud |
12:15pm | Lunch | N/A |
1:00pm | Google Cloud Platform - Live Demo | Karteek Kotamsetty, Customer Engineer, Google Cloud |
1:30pm | Monitoring Multi Cloud and On-prem Applications | Joseph Lei, Customer Engineer, Google Cloud |
2:00pm | Modern Enterprise Data Warehouse and Analytics | Mark Evangelisti, Customer Engineer, Google Cloud |
3:00pm | Break | N/A |
3:15pm | Enhance your Contact Center with Analytics and Virtual Agents | Jamar Thomas, Customer Engineer, Google Cloud |
4:00pm | Q&A | Speakers |
4:30pm | Conclusion | Speakers |