During the onslaught of uncertainty that COVID-19 introduced to our way of life, entire countries were being forced to move through the stages of a crisis response. The initial shock of a pandemic led to reactive emergency communications, which led to a steep increase in the use of social media as our communities looked for information and support.
At last, we find ourselves adapting to a new normal and moving towards a recovery phase. What can government organizations learn from the stress COVID-19 has put on our communities? What do social media and communications teams now do?
Join this complimentary webinar
to gain insight from a panel of government agencies on how to move forward in supporting our fellow citizens, and what lessons they have learned to apply to the future of social media. Additionally, attendees of this webinar will learn:
- The most frequent conversations governments are having with their constituents
- How social media can help agencies be more agile
- How the future of social will act as a critical channel to engage with citizens