Do you know how social distancing and remote work have affected and will continue to alter the public sector’s service delivery, communication, web modernization, and citizen satisfaction in our increasingly heightened digital world?
This is your
last chance to register for the Citizen Experience Seminar to hear government leaders and industry experts discuss trends, techniques, and best practices around governments' citizen engagement, customer experience (CX), and digital transformation initiatives during these live presentations:
Delivering on 21st Century IDEA to Shape Customer Experience
Dan Williams, Product Lead, U.S. Web Design System, General Services Administration
Our Digital World and What that Means for the Citizen Experience
- Michele Bartram, Customer Experience Officer, U.S. Census Bureau
- Mike Rosa, Vice President, Public Sector Security, Salesforce
- Habib Hourani, Federal Solutions Engineer and Team Lead, Okta
- Bob Withers, Vice President, Public Sector, New Relic
The New Frontier: Personalizing Experiences
- Amber Chaudhry, CX Lead, Business Technology Solutions, U.S. Small Business Administration
- Franklyn Matthews, Director of Customer Experience Management for Enterprise Services, U.S. Department of Commerce
- Nitin Badjatia, Senior Director, Product Strategy, ServiceNow
- Bill Donellan, Vice President, Public Sector, Adobe
Effective Citizen Outreach: Communicating Through the Coronavirus Pandemic & Beyond
