Full Agenda:
| 8:00-8:30am | Registration and Networking Breakfast |
| 8:30-8:40am | Welcome Remarks Bill Kehoe, CIO, County of Los Angeles |
| 8:40-9:00am | Keynote Address Paul Tatum, Senior Vice President, Public Sector Solution Engineering, Salesforce |
| 9:00-10:00am | Implementation Alternatives Panel Discussion Moderated by: Crystal Yu, Director, Customer Success, Salesforce Kimby Seifert, Director of Professional Services, Publicis Sapient Cameron Kahn, RVP, DocuSign Jacqueline Callanta, Account Executive, Trailhead Training Services |
| 10:00-10:15am | Networking Break |
| 10:15-11:00am | Salesforce Demo: Transforming Service with the Customer360 Platform Anajli Korde, Lead Solution Engineer, Salesforce Benjamin Ault, Director, Solutions Engineering, Salesforce |
| 11:00-11:45am | Customer Panel Citizen Engagement: Moderated by: Bob Muellner, Area Sales Manager, Salesforce Kyle Holland, Director, Systems Projects, LA Metro TAP Ginny Brideau, Community Relations Manager, LA Metro Community Relations Ashmeeta Maharaj, Implementation Project Manager, L.A. Care |
| 11:45am-12:00pm | Q&A and Closing Remarks |
