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Genesys and Carahsoft recently hosted a complimentary webinar to explore new solutions for improving the student experience at the University of California. During the insightful discussion, they considered the most recent developments in personalization, smooth transactions, and customer pathways that cater to the unique needs of a tech-savvy student population. |
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(1)(1)(1)(1)(1).png "Watch now on-demand!")
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During this virtual discussion, strategies to develop strong relationships with students, optimize operational processes, and maximize resources were examined. They devised strategies to enhance current communication procedures, employ data-driven knowledge, and give an exceptional degree of service.
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See how customer experience technology innovations could boost satisfaction, retention, and other key performance indicators. |
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Interact with industry authorities as they reveal beneficial knowledge and progressive techniques, based on genuine examples. |
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See how other leading institutions have taken advantage of the full potential of their customer experience. |
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Investigate tactics that can help to build strong ties with students, make operations more efficient, and make the most of available resources. |
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Create an atmosphere of extraordinary digital service that sets the University of California apart as a leader in college customer service. |
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